Tuesday, September 18, 2012

How Workforce Mobility Can Help Your Business

According to Kelton Research, workplace mobility is increasingly being valued at both American and British companies, with 68% of IT managers providing support for personal devices and technology being used in the workplace and 63% of non-technical managers saying that allowing their staff to use their own devices make them more productive. Workplace mobility is on the rise even as businesses are required to have a new technology infrastructure, such as Citrix remote working systems, in place.

Why is this? Simple. Because workforce mobility, gives rise to the following benefits to businesses:

1. Faster response times.
Your customers will no longer have to wait until his or her contact is in the office to find out if there are new products available. The customer can expect a more immediate response ensuring higher customer satisfaction.

2. Better employee engagement.
Your employees buy and use iPhone because they love it and its features. The know it and use it. It does not make sense to force them to use a Blackberry when they find the small keypad cumbersome. As such, by letting your employees use their own preferred devices, they can be more productive and they would not feel stiff-armed by management. In fact, a survey by iPass showed that employees using their own laptops, smartphones, tablets, and other devices often put more hours - up to 240 hours more - compared to those who are not allowed to use their own preferred devices.

3. Free up your IT resources.
Workplace mobility may lessen the devices being monitored, serviced and provided by your IT departments. In short, it would reduce hardware costs as well as the support time that your IT guys would need to spend if they were to help out other employees in using your company's specified devices. Because your employees are more familiar with their own devices, they can troubleshoot it themselves rather than go to the IT guys for every little problem.

4. Lower costs.
The business can transfer operating costs to the user. Your employees are effectively paying for their own data plan, or even buying their own devices.

5. Higher employee retention.
Today's workers put a premium on workplace flexibility and prefer to be able to work wherever they want.

One of the solutions to help companies make workers more mobile is Citrix workforce mobility. Citrix workforce mobility means that businesses do not only allow their employees to work where and when they want using the devices they choose, but they also allow them to have a better user experience.

Citrix workforce mobility systems will also handle the security of your network, data and information efficiently, making sure that everything is secure and fool-proof. That means that your employees get the kind of flexibility they want, without having your IT department lose sleep from worrying about security measures and possible technical mishaps.

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